Pradas.ai Terms of Service

Agreement to Terms

By accessing or using the website located at https://www.pradas.ai and any services provided by Pradas.ai ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, you should not use our services.


Description of Services

Pradas.ai provides AI automation services, including AI receptionists, AI chatbots, marketing systems, and related digital solutions designed to help businesses improve communication, lead generation, and customer engagement.

We use GoHighLevel as our primary platform to manage customer relationships, communications, funnels, automation, and scheduling. Through this system, users may receive communications via SMS, email, phone calls, or voicemail.


User Responsibilities

By using our services, you agree to:

Provide accurate and complete information

Maintain the confidentiality of your information

Use our services in compliance with all applicable laws

Not misuse or interfere with our systems or services


Acceptable Use

You agree not to:

Use our services for unlawful or fraudulent activities

Attempt to gain unauthorized access to our systems

Disrupt or interfere with service functionality

Use our services to send spam or unauthorized communications


Payments & Billing

If you purchase services from Pradas.ai:

You agree to pay all applicable fees

Payments are processed securely through third-party providers

Failure to make payment may result in suspension or termination of services

All fees are non-refundable unless otherwise agreed in writing.


Intellectual Property

All content, systems, software, and materials provided by Pradas.ai are the property of the Company unless otherwise stated.

You may not copy, reproduce, distribute, or resell any portion of our services without prior written consent.


SMS Messaging Terms

By providing your phone number and opting in, you agree to receive SMS messages from Pradas.ai.

These messages may include appointment reminders, customer support updates, service notifications, and marketing communications related to AI automation, AI receptionist services, chatbot systems, and marketing solutions.

You can cancel the SMS service at any time. Just text "STOP" to +1 305 504 9113. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you.

You will receive appointment-based and service-related messages with occasional marketing communications. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy: https://pradas.ai/privacy-policy


Disclaimers

All services are provided on an "as-is" and "as-available" basis. Pradas.ai makes no guarantees regarding specific results, performance, or outcomes.


Limitation of Liability

To the maximum extent permitted by law, Pradas.ai shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities.


Indemnification

You agree to indemnify and hold harmless Pradas.ai from any claims, damages, liabilities, or expenses arising from your use of the services or violation of these Terms.


Termination

We reserve the right to suspend or terminate access to our services at any time, without notice, for any violation of these Terms.


Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States.


Changes to Terms

We may update these Terms of Service at any time. Continued use of our services constitutes acceptance of any updates.


Contact Information

Pradas.ai
5600 Collins Ave 14E
Miami Beach, FL 33140

Email: [email protected]
Phone: +1 305 504 9113
Website: https://www.pradas.ai